Frequently Asked Questions
Customers:
What type of items will be at the sale?
Name brand, upscale, gently used (and some new): Newborn-Adult clothing, accessories, shoes, diaper bags, toys, baby gear, nursery items, bedding, and a limited amount of furniture, home decor, purses and jewelry.
What gender and sizes will you carry?
There is a good selection of sizes for both genders, ranging from newborn to Adult Sizes
What sort of currency do you accept?
Cash is the preferred course payment
Other forms of payment include Debit/Visa/Mastercard with a 3% fee, which is what we are charged by the payment processing company.
Will everything be marked 50% off on Discount Sunday?
No. While many items will be — our consignors will specify the items that they want to be marked 50% off on Sunday. Items marked with “Dis: Yes” will be discounted 50% off the price noted on the ticket.
Do you accept returns?
Due to the nature of the sale, we cannot accept returns. All sales are final.
Are children allowed at the sale?
Children are allowed, but we ask that you keep your children with you at all times for their safety. We ask that you do not let them play with the merchandise, unless planning to purchase, or climb on the equipment for their safety.
Will you be having another sale in the future?
Yes, we do a semi-annual sale — in the early Spring and a back-to-school fall/winter sale. Be sure to follow our Facebook page for updates.
Sellers/Consignors:
How do I become a consignor?
Registration is open Register early, space is limited.
- Go to the Consign page and view the Accepted Items link to determine if your items fit the criteria.
- Next, read the Terms of Agreement and then register to become a consignor (you will be assigned a username and a password via the confirmation email. Check spam if you do not see this in your inbox)
- Using PayPal, Venmo and Cashapp, you will pay a $20 consignor participation fee to secure your spot. This is NONREFUNDABLE, unless there is a family emergency, etc.
- Sign up for a Drop off/Pick up appointment following the links. Sign-up for a Volunteer shift if you are choosing to work/volunteer at the sale, which pays a higher commission, and gets you in to shop the event at the Volunteer pre-sale, earlier than consignors.
- Login to the management system to price your items and to generate tags for your merchandise. You can upload 10 items at a time.
- Print tags and attach to clothing with a tagger that can be purchased for around $10 on amazon.
- Drop off items, pick up items after sale, or donate items
- Cash emailed check!
Are bathing suits accepted?
Yes, as long as they are in excellent condition. No used underwear will be accepted.
What items are seasonally appropriate for the Spring sale?
Any Spring and Summer clothing. Transitional clothing such as jeans, long sleeves, light sweatshirts, light jackets and shoes are all fine (except if they are really heavy or have any holiday print on them)
Dancewear, swimwear and sports attire/accessories are accepted all year round.
Items that aren’t in season will most likely not sell, and it is best to save them for the next sale.
What items are seasonally appropriate for the Fall / Winter Back to School sale?
Any Fall and Winter clothing. Short sleeves are acceptable, but no sleeveless items, no shorts or sandals. Don’t forget to bring your Halloween costumes, holiday outfits, holiday decor and snow wear. In addition, bring your valentines, ST. Patrick’s Day and Easter items. Crocs are ok year-round.
When using the tagging system, can I enter some items and then take a break?
Yes, you can do as little or as much as you like at one time. All your inventory will be saved.
Any item that you enter, that does not sell, will remain in your inventory and you will NOT have to re-enter the item. Just bring it as-is with the tag to the next sale!
What’s the best way to attach my tags to the clothing?
We recommend purchase of clothing tagging gun (Click Here For Option) which is less compromising to the items than other options.
Please attach the tags to the clothing label inside the collar on the tag or waistband/pocket so that the clothing isn’t damaged. Tagging can also be placed inside the sleeve on the seam to prevent holes
DO NOT USE A TAGGING GUN DIRECTLY ON CLOTHES, ONLY IN HIDDEN AREAS, AS THEY CAUSE HOLES- CAUSING THE CLOTHING TO BE DAMAGED MAKES THEM UNSELLABLE.
Do not attach tags to the hangers and no straight pins (ouch!).
Whatever method you choose, please make sure that it will hold, as items without tags will not be sold at the sale.
I want to sign-up for a volunteer shift but I’ve never worked in an environment like this before. What should I expect?
Work shifts are for a 4 hour time slot. No experience is necessary! Volunteering earns you more in commission and you shop before consignors and the general public
- Set-up shifts: (Wednesday Morning) setting up table and racks, lifting involved, please wear shoes
- (Wednesday – Friday) Drop off duties include sorting through items and helping consignors place merchandise on appropriate racks and tables.
- Event shifts: (Friday-Sunday) duties will include greeting customers and answering questions, straightening racks, putting unwanted items back, removing hangers and putting items in bags at purchase, and running a register.
- Break-down shifts: (Sunday early evening) include sorting merchandise and breaking down racks and tables (lifting required, please wear shoes)
Please wear comfy clothes and shoes, as you will be on your feet. Please be sure to read the descriptions of the work shifts to pick the best match for you.
When will I be paid?
You will be able to log in to the system and see your sold items each night after closing of sale. Checks will be emailed within 7 business days after the sale. Be sure to update your email address with us if you have made any changes since registering so there is no delay in receiving your check. There will be a $30 fee if a check needs to be re-issued.
Bring the entire printed document with the check on it to your bank.
Do I have to pick up my items?
You need to pick up your items if you have not marked your items donate on the printed tags. Our tags will say “Don: yes” on the left side that indicates items are being donated. You cannot change your mind once you have arrived at the sale with your items, so please really consider your option for donating or not donating. If your items are not marked donate, and are left behind, there will be a haul away fee of $20 deducted from your check. You may donate your items to the local charities that will be coming at the end of the sale to pick up donated items or save them and bring to future sales!